If you check in the classic tab and see a license is in place, things are working. It is possible to be under the 30 day trial for subscription, and also have a classic license. In the manage license screen there is a subscription tab and a classic tab. Thread Id **** **** do not delete**** Hi Mike,Īt this point I can directed you to our Community Forum for a solution As SketchUp Pro 2018 is no longer supported and support for the license expired and I have provided a newly created license. Please reply to this email if you need further assistance with this specific issue. Can you try typing in the credentials instead of copy/paste? The SketchUp Pro 2018 credentials I provided were generated yesterday and our records show that the license has been activate by you. SketchUp Pro 2018 is no longer supported and we don’t offer an official download. The last 2 emails from Trimble are quoted below. Twice in fact and the same thing has happened I contacted Trimble Technical and the provided a new license and authorization number. I then proceeded to try and add my license, only to get the response that it did not appear to be a valid SketchUp License. I put a query out on SketchUCation and was told to change the i18n.dat file OnLine Check entry to “ ” which solved connection problem. I have recently had to reinstall SketchUp Pro 2018 after Windows crashed on my desktop after a power outage.Īfter re-installation SketchUp kept on stating the it could not could not connect to the internet.
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